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Challenge offers the best VR facilities in the Surrey Hills. Book a day of fun and wonder with friends & family.

We offer AWESOME social gaming experiences whatever your age! 

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Godalming, Surrey,

GU8 6AY

full address provided upon booking.

 

By appointment only

CONTACT US

  • WHAT IS VIRTUAL REALITY?
    Virtual Reality, or VR, is a new form of video entertainment. Up till now, we’ve always looked at games and movies on a flat screen. Virtual reality allows the player to actually enter the world and be fully immersed in it. You are no longer watching a game, you are inside it. The only way to truly understand VR is to experience it at Challenge Surrey Hills
  • THIS IS MY FIRST TIME AT CHALLENGE. WHAT SHOULD I EXPECT?
    You can expect to be transported into a completely different world! A combination of immersive and mind-boggling VR experiences.
  • WHAT PAYMENT TYPES ARE ACCEPTED?
    We accept Visa, MasterCard, American Express for online bookings. To prevent fraud, we verify all online bookings. Please present the credit card used for booking along with a valid ID at the time of your visit. No walk-ins accepted
  • WHAT DO I HAVE TO WEAR TO PLAY?
    Dress fashionably for comfort. These experiences are interactive. Whether you’re going down a virtual roller-coaster, trying to trap ghosts or challenge your friends at VR racing, you’ll be moving around a lot, so you might as well be comfy. We always recommend a firm waist band or belt, as we have battery packs that need to hang from here.
  • HOW DO I BOOK A SESSION?
    All sessions are booked online through our website. 1 - choose the gaming experience 2 - choose the number of players 3 - choose age group Select an option from the list of packages, and pick a date and time from the available slots. We'll prepare age appropriate games prior to your party's arrival, so that you can dive right in! For questions relating to custom group parties, please contact us directly.
  • I’M NOT A GAMER, SHOULD I STILL TRY IT?
    Definitely! Not only are there many different games, there are also many different experiences. There are games and experiences for users of all interests. Each game and experience are interactive in a different way. Whether you’re into racing, space exploration, or escape rooms... we’ve got you covered.
  • WHAT TYPE OF TECHNOLOGY IS BEING USED?
    At Challenge we have the latest state-of-the-art technology for VR as well as for our Escape Room! Ranging from the HTC Vive to the powerful PCs driving them, to the Racing rigs and Motion Simulated seats for epic sims and Space battles. Our sole focus is to provide a unique experience to our customers.
  • CAN I WEAR MY PRESCRIPTION GLASSES/CONTACTS WHILE PLAYING VR?
    Yes, you can. Each headset piece is adjustable so that it allows a comfortable and secure fit for all users with or without glasses.
  • ARE THE VIRTUAL REALITY HEADSETS CLEANED BETWEEN USE?
    All our headsets are thoroughly cleaned with antibacterial sanitising wipes after each play session is done. Sanitary face masks are also available upon request.
  • HOW MANY PEOPLE CAN PLAY AT A TIME?
    The VR games we offer range from single-player to multiplayer experiences. 1 to 4 players can play together or separately in VR games, this includes our Escape Rooms, Driving and Flight sims, and VR team games. We can accommodate large groups by uniquely hosting a combination of team, group, and single player spectacles, these take place in our bespoke and private dedicated VR room, that accommodates 12 comfortably. Other bookable experiences such as PC and Console can accommodate up to 12 players at the same time.
  • DO YOU SERVE FOOD AND DRINKS?
    We have a dedicated hospitality room for birthdays and special occasions. We do not offer a catering option, but you may bring your own food and cake when booking party experiences. We do have a small selection of soft drinks, confectionary and chips that can be purchased with cash or card on the day.
  • WILL I BE REFUNDED IF I CAN’T SOLVE THE ESCAPE PUZZLE?
    We assist groups in trying to solve the Escape puzzles anytime they get stuck, but we don’t offer refunds if you are unable to solve it.
  • HOW DO I RESCHEDULE A GAME?
    Games can be rescheduled until 48 hours before your reservation and no later. You will be charged the full fee otherwise. To reschedule contact us directly.
  • WHEN DO I NEED TO ARRIVE TO PLAY A VR CHALLENGE GAME?
    We recommend arriving no earlier than 5 minutes before the start of your session. Please be aware that all of our bookings are guaranteed and late arrivals will lead to a reduction of time for your event.
FAQ
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